Dear %Order.CustomerFullName%,

Please find instructions for obtaining your software in the list below. If you have any questions, please do not hesitate to call.

Product: Oracle Crystal Ball Classroom - Faculty Edition
Language: English

Thank you very much for your order. Generally it take anywhere from 2 days to 2 weeks to get an order processed with Oracle. In order to ensure you are up and running today, please find a 30 day temp license in the download package to tie you over until then. When you receive the new license number… just plug it in and you are set.

STEP 1

PLEASE DOWNLOAD YOUR CRYSTAL BALL
SOFTWARE USING THE FOLLOWING LINKS:

Oracle Crystal Ball 11.1.2.4 - 32 bit
Oracle Crystal Ball 11.1.2.4 - 64 bit

Should i use 32 bit or 64 bit?

OS (Windows) Excel Crystal ball (32bit or 64bit)
32 bit 32 bit 32 bit
64 bit 32 bit 32 bit
64 bit 64 bit 64 bit (only config. possible)
STEP 2

WHAT HAPPENS IF I INSTALL
THE WRONG VERSION?

If you install the wrong version, Crystal Ball will pop up a message saying Excel is not installed. If this happens:

  1. Please note if it is a 32bit or 64 bit install (http://office.microsoft.com/en-ca/excel-help/what-version-of-office-am-i-using-HA101873769.aspx);
  2. Uninstall your current version of CB and;
  3. Install the other.
STEP 3

ACTIVATE TEMP LICENSE

Product: Crystal Ball
Username: CBTemp30
Serial Number: 4823891E-F771BCBC-82D528A6-090A89BC
Features: OPTIMIZATION

ANY QUESTIONS?
888-879-8440
514-278-2221

Ext. 8 (Sales & CustomerSupport) - Mon. to Fri. (9am-9pm EST)
550 Sherbrooke St. W., West Tower, Suite 1650 Montreal, Qc., Canada, H3A 1B9

[email protected]
Tax Registration: GST: 143026979 PST: 1022480258TQ0001